Privacy Policy

Privacy Policy

Thanks for visiting www.technesslz.com
Techness LZ Pvt. Ltd. recognizes the importance of maintaining your privacy. This privacy policy is a legally binding document between you and Techness LZ
This privacy policy applies to your use of Techness LZ website, application, products and services. Techness LZ recognizes the importance of maintaining your privacy. We extremely value your privacy and appreciate your trust in us.
This privacy policy is subject to the Terms & Conditions of Use of Techness LZ. This policy is effective from the date and time a user registers with or visits Techness LZ website and/or by filling up the Registration form.
By accessing or using the service, you consent to the information collection, disclosure and use practices described in this Privacy Policy. Please also review our Terms & Conditions of Use, which governs your use of the service.

 

1. INFORMATION THAT WE COLLECT

Techness LZ collects data to operate effectively and provide you the best experience with our services. You will provide some of this data directly, such as when you sign up for our email communication or register for our program through our website or Landing pages. We also collect the information in other various ways such as on social media channels, in-person communication, or during the pre-counselling process when we may contact you for additional clarification regarding your profile or to organize one-to-one meetings for you.
We also obtain data from third parties. We protect data obtained from third parties according to the practices described in this policy, plus any additional restrictions imposed by the source of the data. These third-party sources vary over time, but have included:

• Database providers from trusted sources
• Social networks when you grant permission to access your data
• Partners with which we offer co-branded services or engage in joint marketing activities
• Publicly-available sources such as open government databases or other data in the public domain

You have choices about the data we collect. When you are asked to provide personal data, you may decline. But if you choose not to provide data that is necessary to provide a service, you may not be able to use that service.

The data we collect depends on the context of your interactions with Techness LZ. The data we collect can include the following:
• Name and contact data. We collect your first and last name, email address, postal address, phone number, and other similar contact data.
• Credentials. We collect your username and password when you create your personal account on our websites.
• Demographic data. We collect data about you such as your date of birth, Parents/Guardian Name, Photograph, Address, age, gender, country, blood group, citizenship and preferred language.
• Educational and professional background. We collect data about your employment history, education history and possibly your standardized test scores.
• Videos and pictures. Photographs or video recordings may be taken during our physical events, we may use the visual or video captures of your person on our websites or promotional material.
• Other information you may provide to us, such as in feedback forms or through the “Contact Us” feature on our Sites.
• Information Collected by Automated Means When you visit our websites, we may collect certain information by automated means, such as cookies, web beacons and web server logs. The information we may collect in this manner includes:
  • IP address
  • Unique device identifier
  • Browser characteristics
  • Device characteristics
  • Operating system
  • Language preferences
  • Referring URLs
  • Information on actions taken on our websites
  • Dates and times of visits to our sites and other usage statistics
  • Location data

A “cookie” is a file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, links webpages to web servers and their cookies and is used to transmit information collected through cookies back to a web server. Through these automated collection methods, we may obtain “clickstream data,” which is a log of the links and other content on which a visitor clicks while browsing a website.
As the visitor clicks through the website, a record of the action may be collected and stored. We link certain data elements we have collected through automated means, such as your browser information, with other information we have obtained about you to let us know, for example, whether you have opened an email we sent to you. Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies. Please note, however, that without cookies you may not be able to use all of the features of our websites. To the extent required by applicable law, we will obtain your consent before collecting personal information using cookies or similar automated means.
The providers of third-party apps, tools, widgets and plug-ins on our websites, such as social media sharing tools, also may use automated means to collect information regarding your interactions with these features. This information is collected directly by the providers of the features and is subject to the privacy policies or notices of these providers.

1.1 USER OR LOGIN INFORMATION

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. We may collect demographic information about you, including events you like, events you intend to participate in, or any other information provided by you during the use of our website. We might collect this as a part of a survey also. The information that we collect will be used to contact or identify you. We may collect usage information such as IP address, the web browser type, Operating system, Address of the reference website or the website to which you exit to, date and time you access our website or services, Items you click on, pages you visit and time spent on each page.

1.2 COOKIES, AND OTHER TRACKING WEBSITES

We also collect certain information through the use of cookies, web beacons, analytics/ webmaster tools and/ or similar tracking technologies. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service. We may also use third parties to display and target ads, provide certain functionality (such as maps) or to place their own cookies and other tracking technologies to collect, track and analyse usage and statistical information from users. We are not responsible for the information collection practices of any third parties.

1.3 PAYMENT INFORMATION

We might collect your billing name, billing address and payment method when you subscribe to Techness LZ. We do not collect and store details like Credit / Debit Card numbers, PIN, CVV/CVC, Expiry Date, OTP, or any other information related to payment method/mode, we redirect the payee to the respective payment gateway page.

HOW DO WE USE YOUR INFORMATION

2.1 GENERAL

We may use information to protect Techness LZ, our students or our websites. We may share information with any successor to all or part of our business. For example, if part of our business is sold, we may give our students list as part of that transaction. We may disclose Personal Information when we are required to or we believe it is appropriate to comply with the law (e.g., a lawful subpoena, warrant or court order); to enforce or apply this Policy or our other policies or agreements; to initiate, render, bill, and collect for amounts owed to us; to protect our or our users’ rights, property or safety; to protect our users from fraudulent, abusive, or unlawful use of the Services; or if we believe that an emergency involving the danger of death or serious physical injury to any person requires or justifies disclosure of Personal Information or We may also share it if a Government Agency or Investigatory body wants us to do so, or anytime when we are investigating potential fraud.
We use information as otherwise permitted by law. We may share your information for reasons not described in this policy.

2.1 PERSONAL INFORMATION

We use Personal Information to facilitate our services, to process your requests or transactions, to provide you with information, products and services you request, to administer and assist us with the operation of our business, and for the purpose for which the information was provided. We may use the information we collect to send you news relevant to you or in accordance with your preferences. These might be our own offers or products, or third-party offers or products we think you might find interesting. We may also send you advertisements from third parties. We will not disclose, rent, sell or otherwise make available your Personal Information to third parties for direct marketing purposes

2.2 LEGAL USE

The information shall be used as otherwise permitted by law.

2.3 THIRD PARTY SERVICE PROVIDERS

In the event that we engage with third party service providers in connection with our Services, we may share Personal Information with such service providers who need access to such information to carry out their work for us. For example, we may use credit card processing or verification companies to verify credit card information or to verify your identity. Other than such service providers, we do not share Personal Information with third parties unless (1) you have indicated to us that you wish to receive information from such parties; (2) you otherwise give us your consent to do so; or (3) in response to a request for information.

2.4 TRANSACTIONAL COMMUNICATIONS

The information provided by you will be used to contact you for confirmation of our educational services. We might send emails or SMS, WhatsApp messages, or Calls or Invite in Events offline/online in case you are a Registered User

SECURITY

We are concerned about safeguarding the confidentiality of your Information at Techness LZ. We provide physical, electronic, and procedural safeguards to protect Information we process and maintain. For example, we limit access to this Information to authorized employees only who need to know that information in order to operate, develop or improve our Application/Services/products/Website. Please be aware that, although we endeavour to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.
If you choose to visit Techness LZ website and/or application, your visit and any dispute over privacy is subject to this Policy and the Terms & Conditions of Use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India. [Can mention Delhi as jurisdiction only.

APPLICABLE LAW

This Privacy Policy is an electronic contract formed under The Information Technology Act, 2000 and the rules made thereunder and the amended provisions pertaining to electronic documents / records in various statutes as amended by The Information Technology Act, 2000. This Privacy Policy does not require any physical, electronic or digital signature.
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will try to notify you of any changes by posting the new Privacy Policy on this page. These changes would be effective immediately, after they are posted on this page.

CONTACT US

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us by email: privacy@technesslz.com

Payment Terms

By clicking the link you will be redirected to the website of the third party for the purpose of online course fee payment. The third party website is not owned or controlled by Techness LZ Pvt Ltd. and contents thereof are not sponsored, endorsed or approved by the Techness LZ. Techness LZ Pvt Ltd. does not vouch or guarantee or take any responsibility for any of the contents of the said website including transactions, product, services or other items offered through the website. You will access this site solely for the purpose of online payment of course fee and you acknowledge that any reliance on any opinion, advice, statement, memorandum, or information available on the site shall be at your sole risk and consequences.

Techness LZ Pvt Ltd. employees, officers, directors and other associates shall not be liable for any loss, claim or damage whatsoever including
• The event of deficiency in the service of such third party websites
• Any consequences of error or failure of internet connection equipment hardware or software used to access the third party website through this link
• Slowdown or breakdown of third party website for any reason
• The event of the interception, "hacking" or other unauthorized access to information provided by a user of this service.
• The institute cannot accept liability for a payment not reaching the correct institute account due to you quoting an incorrect account number or incorrect personal details
• The institute cannot accept liability if payment is refused or declined by the credit/debit card supplier for any reason
• If the card supplier declines payment, the institute is under no obligation to bring this fact to your attention. You should check with your bank/credit/debit card supplier that payment has been deducted from your account

Techness LZ Pvt Ltd. is not directly involved in the online payment but through service provider. Thus, we shall be not responsible in any case until the course fee paid by student or parent is credited in to the Bank Account of the institute. By preceding further to access the said website it is presumed that you have agreed to the above and also the other terms and conditions applicable. These terms and conditions apply to the use of the online service for payment of Course Fee to Techness LZ Pvt Ltd. Please read the terms and conditions carefully. Techness LZ Pvt Ltd. reserves the right to amend these terms and conditions at any time without notice. You should therefore re-read the terms and conditions each time that this service is used.
Upon completing an Online Service, you will be presented with a confirmation screen verifying the transaction details you wish to process. It is your responsibility to verify that all transaction information and other details are correct. The transaction shall be deemed binding at the time the confirmation screen is displayed. You should print the transaction confirmation for future reference and your files. Techness LZ Pvt Ltd. shall have no accountability for transactions which are incorrect as a result of inaccurate data entry in the course of providing Online Services or for loss of data or information caused by factors outside of institute's control. 

Refund & Cancellation, Replacement

In case of any technical issue found in online fee payment, such as:
• During the online payment through credit/debit card if the payment gets debited and the internet goes down due to some external server malfunction or any other similar happening.
• The system fails to generate the required acknowledgment due to internet malfunction.
• We shall not be responsible in any case until the course fee paid by student or parent is credited in to the Bank Account of the institute. If credited into our account, the refund policy will be applicable as per the institute norms.
• If in case the student receives the wrong syllabus sent from our end as a human error in that case we will replace and send the desired set of curriculum to student

Disclaimer

The information contained in this website is for general information purposes only. All information on the site is provided by Techness LZ Pvt Ltd. Techness LZ Pvt Ltd. in good faith and Techness LZ Pvt Ltd. endeavours to keep the information up to date and correct, however Techness LZ Pvt Ltd. makes no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the website. Any reliance you place on such information is therefore strictly at your own risk.
In no event Techness LZ Pvt Ltd. or its related partnerships or corporations, or the partners, agents or employees shall be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arise out of, or in connection with, the use of this website.
The website may contain (or you may be sent through the website) links to other websites or content belonging to or originating from third parties or links to websites and features. Such external links are not investigated, monitored, or checked for accuracy, adequacy, validity, reliability, availability or completeness by Techness LZ Pvt Ltd.
Techness LZ Pvt Ltd. do not warrant, endorse, guarantee, or assume responsibility for the accuracy or reliability of any information offered by third-party websites linked through the site or any website or feature linked in any banner or other advertising. Techness LZ Pvt Ltd. shall not be a party to or in any way be responsible for monitoring any transaction between you and third-party providers of products or services.
Every effort is made to keep the website up and running smoothly. However, Techness LZ Pvt Ltd. takes no responsibility for, and shall not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Should you have any feedback, comments, requests for technical support or other inquiries, please contact us by email: info@technesslz.com